Emotional Stakeholder Engagement Course - Online, Self-Paced | Start Anytime

Start Anytime. Go at your own pace. Design stakeholder experiences that connect on a deeper level.

This self-paced course is for leaders, consultants, and teams ready to flip the script on how we engage with stakeholders. Instead of focusing on processes or transactions, we explore what your stakeholders feel, and how to design emotionally meaningful experiences across their journey with you.

Format: Online, Self-Paced Course.
Time: 2-5 Hours 
Access: 90 Days
Price: 299 USD

What You’ll Get

• 100% online, start-anytime format
• Learn at your own pace over 90 days
• Step-by-step video lessons
• Real-world activities using The Emotional Culture Deck

• Certificate of Practice when you complete the course

In this course, you’ll:

• Learn how to apply emotion-led thinking to stakeholder design
• Map key moments that shape connection, and reputation
• Use The Emotional Culture Deck to understand and embed emotions into stakeholder experiences
• Apply simple tools to align values, shape moments, and build better partnerships
• Design emotionally intentional journeys for customers, people, members, funders, employees, or community groups

Whether you’re building trust with customers or deepening public partnerships, this course gives you a new lens to work through. One that starts with emotion and ends with deeper connection.

You’re Not On Your Own

When you enrol, you get 90 days of full access to our global R&E community. Not just your course.

That means:

• Access to every community space
• Invitations to live events and workshops
• Our full ECD Tool Library (not just your course tools)
• A rich archive of event replays and emotion science content

• Support and inspiration from practitioners using The ECD in real life every day

Even if you’re learning on your own, you’re part of something bigger.

Why Choose Start Anytime?

• No waiting, no scheduling. 
• Begin whenever you’re ready
• Move at your own pace, with flexibility built in

• Get a complete toolkit to start using emotion as a leadership lever today

Optional Add-Ons: Physical Course Kit

You can complete the course without buying the physical ECD by downloading and using the free ECD PDF. But the course is an infinitely better learning experience when you use the physical cards and tools.

Choose to upgrade with one of the following Physical ECD Stakeholder Kit options:

When you purchase a Physical pack, you also get access to the digital toolkit with PDF versions of all tools, so you can print additional copies when needed.

Your ECD Stakeholder ToolKit includes:

• ECD Stakeholder Relationship Canvas ($24 USD) – Design stakeholder relationships with emotional clarity and intention.

• ECD Stakeholder Journey Canvas ($24 USD) – Map the emotions stakeholders experience across key touchpoints and moments.

• ECD Human-Centred Partnership Canvas ($24 USD) – Build stronger partnerships by co-creating shared emotional goals and behaviours.

• ECD Emotion Values Design Canvas ($24 USD) – Help your team define values based on emotional drivers that guide real behaviour.

• EX & CX Design Map ($24 USD) – Visualise how internal employee experience (EX) connects to customer or stakeholder experience (CX).

• ECD Stakeholder Check-In Conversation Guide ($12 USD) – A structured way to hold open, emotion-led conversations with your stakeholders.

• ECD Partnership Handbook ($24 USD) – A deep dive into designing and managing partnerships using The Emotional Culture Deck.

Want a More Structured Learning Option?

If you prefer live conversations and shared learning, check out our guided 5-week Online Cohort-Based Course instead.

• Same content.
• Same certificate.
• Different way to learn.
  
• Explore Cohort Course Option here →