Clare L.
I am loving the course and the connection on a Thursday morning. I am hoping to use the content with a Community Panel that is starting in August. I think setting the Emotional Culture of this Panel will be great.
Anonymous
Fantastic course to explore how to harness emotions when building positive stakeholder relationships. Lots of practical tools, maps and guides to use - and not a 'woo woo' thing that might scare stakeholders off! Super practical and applicable.
Anonymous
This is a great course to introduce you to the Emotional Culture Deck and how broadly its application is - with employees, customers, stakeholders, partners, community. Not only do you get to learn some of the science behind emotions (which is always useful to share with others), but you get a set of tools to support your work, and the confidence to experiment.
Anonymous
Great - really focused on tools and action, not just about talk.
Anonymous
I didn't think it was possible to be blown away again - I have invested a lot in the ECD already, but by doing this course I have had a rush of being blown away all over again. I also didn't think there was more you could do with this tool, but I am beginning to see this as a limitless, must have tool both for my own reflection, work with my team, leadership engagement, and now with customers, partners and stakeholders. Just simply bloody brilliant!
Anonymous
Very thought provoking course which extends the reach of how the ECD can be used. Consciously defining relationship guidelines with emotions at their base will build very strong connections.
Anonymous
I really enjoyed this course and everytime I watch something I am understanding it more and more.
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I loved this novel use of the ECD for working with stakeholders and partners, both internal and external. It has added another dimension to the toolset.
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This course is a game changer for stakeholder and relationship management. I have always thought of myself as pretty good at this, but this will just up the game. I am not new to the ECD and I knew that of course the ECD could be used in this way, but I needed the approach, structure and tools that this course provided to fully understand how I would use it....and to actually see opportunities in my current work which I may not have seen. I had a number of a-ha moments around partnerships, emotional design, emotional values and more. Thank you once again team!
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I have taken the first EDC course, the change course and this course. I loved the course it is going to be valuable when it comes to using it with change and conflict. I love the handouts and experiences tha were given in this class.
Jo Dowley
The ECD Emotional Stakeholder course is a professionally delivered course. It was clear and articulate with fabulous supporting text and resources. It guides you to reflect on the synergies between stakeholder, partners, customers, leaders and employee experiences and how to do this using the ECD cards and various tools, guides and canvases.
Jennifer Joy Mahony
This course will change and challenge the way you think about building trust and relationship with your stakeholders!
Kassie Gada, MSN
This is a phenomenal course and community. Utilizing the Emotional Culture Deck with Stakeholders and in Partnerships to have meaningful conversations and relationships is powerful in intentionally creating organizations and results that matter.
Shae Beswick
I found The ECD Emotional Stakeholder Engagement Course to be both insightful and highly practical. It moved beyond theoretical concepts to provide a clear framework and actionable tools for understanding and managing the emotional aspects of stakeholder relationships. The course effectively demonstrated how emotions are not simply a "soft skill" but a critical driver of stakeholder behaviour and organisational success. I particularly appreciated the emphasis on using the ECD as a catalyst for structured conversations and the real-world examples that illustrated the power of emotional intelligence in stakeholder engagement. The course has significantly enhanced my understanding of how to build stronger, more meaningful, and ultimately more productive relationships with stakeholders.
Katherine Riddoch
Brilliant! Loved the broad application of the term Stakeholder and the wide variety of tools and applications. The link to Values design and Partnerships also has merit for Boards and Executive teams. I wondered how this course would differ from the others and you wowed me again - congratulations!
Hitomi Whitlock
As a change leader, who's passionate about employee and customer experience, this training provided me new practical tools in my toolbox. Training is comprehensive, without it being too much.
Claire McKie
One of the key messages that struck me while doing this course was: "Emotions will shape partnerships and stakeholder experiences, whether we acknowledge them or not."
Given this, why would we not choose what these emotions are? This course explores so many beautiful ways that we can craft and create partnerships and experiences that are successful and that help the people involved thrive.
Cathie Gould
Awesome course. It provided glue, transitions and segues between many bits of my ECD knowledge, setting it into practical and sustainable tools for culture crafting. The tools provided cover a wide range of application areas, all designed to further positive emotional impact for individuals, partnerships, and teams. I continue to be impressed with the excellence, compassion and applicability of what r&e creates.
