What's Included:
30 Printed ECD Stakeholder Relationship Canvases per pack. You can order the handbooks in the following ways:
- Buy 1 pack for 30 handbooks
- Buy 2 packs for 60 handbooks
- Buy 3 packs for 90 handbooks
If you need more than 90 handbooks, please contact us for a bulk order. Just send an email to team@ridersandelephants.com, and we'll help you with your purchase. Please also note that shipping is not included in the pack prices.
Purpose of the Canvas
The ECD Stakeholder Relationships Canvas is a collaborative tool designed to enhance the way teams and leaders engage with stakeholders by mapping out the emotional journey from initial contact to partnership development.
Problem It Solves: Often, the emotional elements of stakeholder relationships are overlooked. This canvas addresses the challenge of building and maintaining strong stakeholder relationships, focusing on the often-overlooked emotional aspects. It brings them to the forefront, providing clarity on what drives stakeholder satisfaction and loyalty.
How The Canvas Works
The ECD Stakeholder Relationships Canvas is a hands-on visual framework that supports teams to take a conscious and deliberate approach to the emotional experiences of their staleholders. The canvas guides you through:
- Stakeholder Journey: Marking key moments and touchpoints on the journey timeline.
- Feelings: Choosing ECD cards that best describe the desired and undesired emotions stakeholders might feel at each point.
- Triggers: Identifying potential triggers for both positive and negative feelings.
- Work Ons: Pinpointing opportunities for enhancing stakeholder experiences and addressing emotional pitfalls.
- Lessons Learned & Critical Focus: Reflecting on key takeaways and focusing on crucial areas for improvement to ensure a better stakeholder journey moving forward.
Outcome
After working with the canvas, you'll have:
- A visual map of the emotional highs and lows in the stakeholder journey.
- Insights into what works well and what needs change.
- Actionable steps to improve stakeholder relationships, considering both logical and emotional needs.
This tool is about fostering a deep understanding and a proactive approach to crafting a stakeholder experience that is not just satisfactory, but emotionally resonant.