Emotional Change Strategy Course - Online Cohort Based
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Format: Online Cohort Course
Next Cohort Begins: Tuesday 1 September 2026
The experience: Learn & Live. A 90-day self-paced online course, plus 90 days together in our community after, 180 days in total.
Course Overview & Syllabus: Click here to learn more →
Price: 399 USD, includes:
- Full access to the online course for 90 days, at your own pace
- 90 days of community access after the course (value 99 USD)
- Five mentor-led live Course Conversation Calls with ECD Certified Consultants
- 1 Emotional Culture Deck + printed Change Toolkit shipped to your door (value 99 USD)
- Digital Toolkit: downloadable PDF templates and materials to print yourself
- Digital Certificate: ECD Practitioner Certificate & Badge on completion
Do I need the cards & physical tools?
- Yes, we recommend having the physical tools.
- As part of your enrolment you get 1 Emotional Culture Deck & 1 printed Change Toolkit shipped to your door.
- You can add more decks & toolkits when you enrol, using the options at checkout.
Optional add-ons: more decks & Change Toolkits
| Option | What you get | Total |
|---|---|---|
| + 1 Pack (included) | 1 deck + 1 Change Toolkit | $399 USD |
| + 2 Pack | 2 decks + 2 Change Toolkits | $448 USD |
| + 5 Pack | 5 decks + 5 Change Toolkits | $648 USD |
| + 12 Pack | 12 decks + 12 Change Toolkits | $848 USD |
Each printed ECD Change Kit includes:
- ECD Personal Change Conversation Guide
- ECD Know Yourself Through Change Handbook
- ECD Change Leadership Canvas & Workshop Plan
- ECD Exploring Team Change Canvas & Workshop Plan
- ECD Change Rituals Canvas
- ECD Transitions Handbook
You'll also get the PDF versions of all these tools in your online Digital Toolkit, so you can print more copies whenever you need them.
Two ways to learn: Cohort or Start Anytime
Our cohort runs on a set calendar with live calls and a group moving through together, while you still move through the content at your own pace across the 90 days. You get weekly 60-minute Course Conversation Calls led by experienced ECD Certified Consultants, a global community to practise and share with, and access to the course materials for 90 days, then 90 more days in the community.
Prefer to start immediately? Our Start Anytime online course lets you begin whenever you are ready and move at your own pace.
Georgie S.
A fabulous course with great facilitators and a sense of community second to none!!
Julie Evans
Highly recommend. We are all battling change in our everyday lives not just at work. The ability to adapt using the ECD works so well for all situations and is not confrontational so suits all personalities.
Mel Churches
The ECD Emotional Change Strategy Course was honestly really insightful and made me stop and think a lot more deeply about how emotions show up in behaviour, decision making and relationships. It helped me move past just noticing how people feel, to actually understanding what might be driving that underneath, which has been huge for building real cognitive empathy. I found myself reflecting a lot on my own reactions too. It felt practical, human and easy to connect to, and I can already see how I’ll use it both at work and in everyday life.
Guan Shan Shan
Impactful - I am personally going through and still going through a transition, it has created more clarity for my path forward. It's applicable at the personal home level and corporate level. Manys ways to hack the ECD cards.
Tara-Lee A.
Deep learning both personally and professionally, since my course I’ve been using the cards not only professionally but also personally with my family and in volunteer organizations, having the words to identify the emotions and speak about them is the powerful experience everyone provides feedback on and allows for deeper understanding and conversations. This work strengthens and deepens new and known connections.
Georgie Smith
The power is in it's simplicity. Change is messy, hard, complicated but The ECD Emotional Change Strategy Course breaks it into something that is clearer, easier to deal with ... it gives you the next step in change to help you navigate the internal emotional change that is so often the sticky point. A great course for anyone facing change (oh, that's all of us!!!!) The only constant in life is change.
MONIQUE HRUZA
I enjoyed the bite size learning approach and the opportunity to interact with and learn from others. I particularly like how this can be used in various settings and how scalability is being further explored.
Benjamin Yaw Manu
Super informative, insightful, full of working tools to kick start a practice, even if small
Tara-Lee Ainsworth
Thought-provoking and insightful, highly useful in helping individuals at all levels and in all areas of life, "name" their emotions when going through change with tools to help them through it that can be easily implemented.
Tracey Irwin
The ECD Emotional Stakeholder Engagement course showed me new ways to reflect and think about Stakeholders. Thinking about how we want our stakeholders to feel, what we can do to help them feel that way, and the critical moments for them is such a refreshing approach to stakeholder engagement. And then taking that to a whole new level with the lens of human-centred partnerships. The ECD provides us with the words to challenge the traditional stakeholder engagement model, talk about how we want to feel, and plan our path forward together.
Rebecca Hopkins
N/A
kirsty@uppo.co.nz
This course was great at bringing the voice of employees and stakeholders into the light. The combination of expectations for both groups, getting front line voices as part of the conversation and structuring that into something concise and focal point for the more detailed "how to bring it to life" was great.
Jennifer Marie L. Verano
ECD course helped me understand the importance of creating space for participants to express emotions and discuss "change rituals" to help teams create the positive culture they want as they go through change together.
Benjamin Yaw Manu
Its is a power transition intervention. There is a lot one can do with it
Anne Koopmann-Schmidt
This course helped me slow down and become far more intentional about emotions, not just within teams, but across stakeholder relationships and partnerships. It beautifully bridges intuition and strategy, making emotional design feel practical, grounded, and immediately applicable. The tools are simple yet powerful, and the biggest value for me was the clarity it brought about my work, my business, and how I show up in partnerships. A thoughtful, human, and very usable approach that I’ll keep coming back to.
Anna Hildebrand
The ECD Emotional Change Strategy Course was insightful and highly practical. It deepened my understanding of the emotional aspects of change and showed me how to apply tools like the ECD Canvas and Workshop to support both myself and my teams. I appreciated the focus on creating safe spaces, fostering self-awareness, and providing a structured approach to having meaningful conversations about emotions during change. The course has increased my confidence in leading change with empathy, clarity, and resilience, and I feel well-equipped to use these strategies in real-world situations. Brilliant course, thank you!
Michella Weverink
Great course. Change is not a model, but human. Humans are driven by emotions. To guide change, you must start with the emotional, human part.
Joanna Sinclair
Loads of useful tools provided, explained well, and made as easy to use as possible so that I now feel confident diving straight in. Great resources and love the flexibility of the ECD.
Wayne Sim
Amazing course in bringing broader and deeper perspectives on engaging stakeholders!
Talal I. El-Assaad
I Love It!!! very instrumental on all aspects and fronts: Personal, Internal partnership and external.
Tracey Irwin
This course was a great way to understand your own response to change, then to understand the shift when leading people through change, and then co-creating with teams. I learned a lot about myself and my own response to change, but also reflected a lot on my own observations of other people's responses to change in the past. Change is so much more front and centre in our lives then ever before, and this course provides a great platform, excellent tools, and some fantastic hacks for change.
Lilian Nicolaas
Short but sweet.
Marla Wiacek
This is the foundational piece that every organization should work from so that actionable steps have true depth and meaning.
Paul Bulos
The ECD Emotional Change Strategy Course has been nothing short of transformational. The pace was beautifully balanced -allowing time for deep reflection while keeping the momentum going. The depth of content was exceptional, weaving together theory, practice, and real-world application in a way that felt both accessible and profound. The examples were rich and relatable, helping me see how the ECD can be used in a wide range of contexts. The workbooks and canvas tools were incredibly well-designed - thoughtful, practical and inspiring. And Jeremy’s online tutorials were outstanding: clear, engaging and delivered with such warmth and expertise. I feel genuinely empowered and excited to bring this work into my organisation and lead change in a more human, emotionally intelligent way
Emma Duvenhage
The biggest strength was making emotions practical and systematic rather than just "nice to have." The ECD gave me actual tools and vocabulary I can use immediately, not just theoretical concepts. The progression from individual awareness to stakeholder mapping to partnership design was perfectly structured.
Emilia Melhem
The Emotional Stakeholder Engagement Course used solid research, beautifully designed tools, and insightful activities to teach us how important emotions are in crafting long lasting and effective stakeholder relationships.
Andrew Sidwell
It was practical and helped me build the confidence to experiment with my clients. The course showed me how to bring emotions into stakeholder work in a simple, usable way. I left with tools I can apply straight away, and the community tips and creative hacks made it real through shared stories.
Nicola Ford
Wonderful and insightful
Anca Coman
It's a great course to learn about how to realy have a conversation about emotions
Lavinia Dumitrescu
It is eye opening, very helpful in understanding the versatility of the instrument and opening your mind to find new opportunities to use it in my company.
Laura Gane
The ECD Emotional Stakeholder Engagement Course is incredible! It has, and will continue to be an absolute game changer for my own relationships as well as in workplace settings. R&E not only teach the course, but demonstrate throughout the power in the ECD.
Alex Batt
Insightful and practical with lots of great ideas to apply the tools in different contexts.
Happy Feraren
Recognising, revealing, and regulating emotions help create clarity and alignment both for myself and the people I work with. The course was easy to follow and the application was immediate. I've used the cards outside of the course context so many times - from checking-in with friends during our catchups to facilitating a crucial conversation with colleagues - the possibilities are endless! Thank you!
Michele Lim
I enjoyed the course. Great activity to start stakeholder relation conversations, to use for check-ins and reviews. Grateful to Mary Loh for introducing ECD and gifting this workshop to me.
Mary Chieu-Kwuan Loh
The ECD Emotional Stakeholder Engagement Course was a huge eye-opener because we don't usually ask how we want our stakeholders to feel. By neglecting to do this, we deny ourselves and our stakeholders the opportunity of a rich creative experience of collaborating effectively together. The self-paced course presents a clear methodology, packed with case studies, readings and practical challenges to hone your skills and is an invaluable addition to your toolkit
Hilary Edwards
A great course to be a part of. Practical tools to reshape, reframe and rewire how we connect with our colleagues, team members and other stakeholders in our professional lives. The cards become the focus, and allow for open, constructive conversations to build trust, vision, and much more.
Jennifer Allen
Incredibly thorough with very well thought out support materials available! This has truly been a stand out experience, especially in context to the self pacing approach I took. I can't recommend this course highly enough!
Ilze Walton
A powerful workshop and practical tools helping navigate change at different levels and contexts within your organisation.
Linley Leong
A very good course that can be adapted to suit different ways of learning and schedules for busy people. A foundation of how to use emotions to build strong stakeholder engagements while also allowing and encouraging creativity and design. A must for leaders who want to enable their teams to embrace the future of strong positive workplace cultures.
Heather Clarke-Peckerman
Very insightful and I love the tools to use with teams.
Monica C. Cruz
It’s a great addition to your tool kit, whatever coaching tool you use.
Abby Chambers
Super informative and interesting. I loved all the examples, it felt like you were in the room with Jeremy and the team learning with them.
Jennifer LeBlanc
The Emotional Culture Deck is a deceptively simple tool that quietly transforms how we lead through change. It brings the emotional side of change—so often overlooked or underestimated in business—into clear focus. What I’ve seen is that when we make space for emotion, we don’t lose momentum; we actually gain clarity, trust, and better results. This course helped me see that more clearly, and lead more humanely.
Helen Melville
I think this is one of the best parts of the ECD system. the application spreads far and wide and can really set relationships with stakeholders up for success
Dr Shelina Jaffer
It is incredibly well designed and paced well
Juliett Bohanna
My favourite so far. Most relevant to the areas I enjoy working on.
Rhiannon Carr
I really enjoyed the course and content, I just want to go back and make sure I haven't missed tips or tricks.
Catherine Jeha
I genuinely found it to be a fresh and insightful experience. The course gave me a whole new way of looking at stakeholder engagement — not just from a logical or process angle, but through the emotional lens, which I and many others often overlook. What I loved most is that it’s not fluffy — it gives you practical tools and structured frameworks that help you have more human, meaningful conversations with stakeholders. Whether it’s mapping how we want stakeholders to feel or unpacking emotional blockers and enablers, the approach is simple, yet powerful. It challenged the way I usually approach stakeholder experience design. Instead of just focusing on messages, influence, or communication strategies, the course helped me see how emotional culture and values play a big role in trust-building and engagement. I walked away with new tools I can immediately use — especially helpful for projects where stakeholder buy-in is crucial or where resistance is high. I definitely recommend it for anyone in change, leadership, or design roles who wants to take their stakeholder engagement work to a deeper level.
Karen Martin
I really loved the practicality and applicability of the information provided. So often you attend a course that is too theoretical making it difficult to see how it can be applied in the real world.
Karen Murray
I have been trying to get the language of emotion into change conversations for a long time. This brilliantly simple, but not simplistic, tool has given me exactly what I need in my work to make that conversation easier for leaders and teams. Although I am concerned about 'choosing' emotions for clients by only providing them with the ECD (there are 'other' cards in there though) and the labelling of emotions as desirable and undesirable, I won't know if this raises problems for clients until I try it out... what this space.
Lorissa Garcia
Amazing, it's brought together all of the work over the 4 pathways beautifully
Lorissa Garcia
A great course where you get to see the person who created this amazing game in action showing the versatility of the Emotional Culture Deck. Would recommend this for every leader who ever has to lead change.
Francoise Butel
Thanks you for the course, this was our first ECD course - and it has certainly sparked an interest in both using the cards and exploring other courses. Found content and downloads very helpful. The opportunity to link in with others on the course for weekly check-ins was very valuable and would encourage others to try and make as many of these as possible
Kelly Walker
I felt this course was the perfect end module of practitioner courses of the certified consultant program. It felt like the final piece that brought the content of the other modules all together into the most powerful application yet. I am so excited to use these tools with my clients. The course was amazing.
Shadaitul M Zin
It's brilliant and eye opening. I love how generous the community is in sharing bright spots and lessons learned.
Sharon Jansen
Fantastic course and tools! Great to be able to do it in your own time, at your own pace. It makes it accessible to people who may not be able to attend a full day.
Alissa Jamieson
Highly recommend the ECD course to anyone. Whether its in a professional or personal environment, the course is adaptable and incredibly beneficial in navigating change
Carl Jarnell
The ECD Stakeholder Engagement course has been a great way to deepen my understanding of how emotions impact our relationships. It brings an element to workplace performance that is easily overlooked and even avoided. This course has highlighted for me how detrimental it can be to ignore the very things that drive what we do in the workplace and how we do it. I especially recommend this course to those people that may hesitate to tap into the emotional aspects of what impacts an organisation's performance.
Rich Batchelor
Really enjoyed the Stakeholder Engagement Course. It prompted me to reflect all the relationships I have inside and out are partner collaborations.
Inoka Dias
Truly appreciate the preview opportunity I had to go through the ECD Emotional Stakeholder Engagement Course. We often overlook how are stakeholders / partners feel and the course had some great insights, techniques and tools using the deck to unravel multiple opportunities to create, build and sustain these relationships. A much needed course!
Janice Chong
Fantastic course - completely changed my mindset about change. Not only has it helped me professionally, I'm also keen to try these new strategies at home with my family. Thank you ER!
Angella C.
I was excited to receive this beautifully boxed delivery on Sunday. It's Tuesday and I've already been using the Transition Handbook with clients.
Laura C.
I loved this course. Great for it to be self-paced, and flexible so I could revisit content as needed. Lots of supplementary content for extended learning available also. Practical, adaptable tools and help with how to use the tools and implement sessions in different real life scenarios. Highly recommend this!
Rebecca Shaw
It’s great, lots of supportive tools, easy up follow content and broken down, I would highly recommend, thank you.
Esmee van de Giessen
I love the pace Jeremy talks. It is very pleasant to listen to and rich in content. The course bites are easy to follow, and it certainly helps when you have the deck available for you to join as you go through the course.
Vanessa Burrow
Great resources, practical, experiential, positive, evidence based
Rachel Barnett
Loved it. Absolutely brilliant. Great length of course to just tip your toes into the ECD and build confidence.
Carey Davis-Munro
I am lucky enough to be doing the Consultant Course with Riders and Elephants and each time I move through a different individual course I wonder what more I can learn but this last Emotional Stakeholder Course has been a level up again and illustrates there is always somewhere else to go with this. Relationships and partnerships seem like such an obvious choice in using and choosing our emotions and the way we choose to 'feel' with other 'parties' and the accompanying tools and canvases are vast and relevant to so many aspects of these nuanced dynamics. I look forward to using them with my clients both 1-1 and in organisations
Angella Clarke-Jervoise
Change is happening everywhere, all the time. The content has broad application and I'm excited how I can use this alongside other resources in my toolkit. I wish more time had been given to the what now/ what next. This felt rushed through.
Sarah D. Andrews
This course was very helpful - as it showed me how to easily break down the necessary steps in change & ensure we held space for people & their feelings about the change. The templates are invaluable & the weekly course calls were my favorite part. thank you!
sarah a.
I have loved the change management course - the self-paced content was full of gems! My favorite part of the course was the weekly live check-ins with the coaches. These calls helped the content come to life & gave us an opportunity to ask questions & collaborate with others in the course. Thank you!
Kassie Gada
This course gave me practical, grounded ways to use the Emotional Culture Deck to support myself and others—clients, teams, and even family—through change and transitions. It helped me see how powerful the ECD can be for making space for emotion in moments that matter. A thoughtful, well-paced course I’m glad I took.
Robyn Liddiard
The ECD Emotional Change Strategy Course is a game-changer. The course structure, lesson videos, lesson guides, tools, resources and coaching calls are all fabulous. The ECD platform, and the community itself, are also so welcoming, easy to navigate, supportive and encouraging. Wow! No pressure, go at your own pace, encouragement and support along the way. What a fabulous and empowering learning experience.
Sophie Fahey
The course was fantastic, the resources provided are incredibly useful and insightful. With an inconsistent personal schedule, I really appreciated the opportunity to do self-paced learning.
Olivia Critchlow
This was lovely.
Bec Wade
LOVED it! The flexibility of the course was brilliant and the option to have course calls for practice and discussion with others embedded the learning for me
Ma. Jolina Bianca M. Kahn
Thank you for this course! It was so refreshing to approach partnerships through the power of emotions.
Jacqueline Kingston
Wonderful to have access to all these versatile tools and resources. Introduced me to so many new ways of using the ECD cards, specifically in a change strategy format.
Susannah King
This course helps to explain how emotions are a critical part of the stakeholder relationship whether we realise it or not. The course helps to show how inextricably intertwined the emotional culture of our employees and our customers or stakeholders is and the importance of bringing these together.
Helen Melville
Great course to learn more about the application of tools to help navigate before, during and post a change event
Kelly Walker
This course brings a fresh and empowering approach to navigating change through the consideration of the emotional experience of change. I really enjoyed the content and tools and I am excited to use these tools with the leaders and teams I works with
Juliett Bohanna
Great approach to the human side of change
Juliett Bohanna
Great approach to the human side of change
Hitomi Whitlock
Practical, powerful, and impactful! I have incorporated ECD in my change work and excited to add this in my toolkit.
Ronan Bilbow
Brillaint as always, great course, tools are brilliant. Looking forward to continuing my love affair with all things ECD
Maree Wrack
The course provided so many insights and more ways the the ECD can be used. So pleased I did it!
Joanna McNeilly
This was a fabulous course and easily applicable back in the workplace. I'm looking forward to using the materials in workshops and coaching with managers. Thanks Jeremy, you're a gem.
Louisa Scanlan
Inspiring! Building the connection with change which is normally forgotten - how people feel
Louisa Scanlan
Inspiring! Building the connection with change which is normally forgotten - how people feel
Gabor Veszpremi
A great course, that teaches you how to use the ECD for different use cases in organisational change. The unique value it adds, compared to many other change tools, that it focuses on emotions and experience, that defines people's committment and engagement for a change.
Katherine Riddoch
The Emotional Change Strategy course by Riders & Elephants was a breath of fresh air, shifting the focus from rigid change models to the feelings that drive and influence change. It was a powerful reminder of the importance of emotional awareness when leading or experiencing change. Sigal Barsade’s insight resonated deeply: “We catch emotions from each other, and it’s largely unconscious and automatic. As leaders, we need to be aware that we mimic each other, and due to mirror neurons, we ‘feel’ each other. The hardest part is that we generally don’t realise it’s occurring. And while it affects everyone, it’s not equal—some people are more susceptible than others.” This understanding of emotional contagion has reframed the way I think about leadership in change. The tools provided—such as the Personal Change Conversation Guide, Know Yourself Through Change Handbook, Change Leadership Canvas, and Exploring Team Change Canvas—were practical and insightful. They beautifully complement existing knowledge of the Emotional Culture Deck or serve as a meaningful introduction for leaders engaging with the concepts for the first time. What stood out most was the course's encouragement to start small, hack and adapt the tools, and always remember that emotions matter. It’s a simple yet profound approach that makes the daunting process of change feel manageable and human. This course is a must for anyone seeking to lead change with authenticity and emotional intelligence. It’s not just a learning experience—it’s a game-changer.
M Azeem Saheer
Change is always difficult & many organization focus on systems & process in change, when they start implementing they fail as they haven't focused on people side it.this course can help to focus 1st on people
Shona Marshall
A really insightful, practical, thought-provoking approach to enabling individuals, team and organisations to achieve transformational change while also recognising the importance of connecting as human beings.
Vicki Millen
Loved the ECD Emotional Change Strategy Course! Being online meant I could complete it at my own pace while still being part of the community. And there are so many tips!
Paula McFarlane
I really enjoyed this course. It gives a dynamic and engaging process for helping individuals and organisations prepared for and navigate change that goes beyond change models and honors the emotional landscape that is always present
Yvette Janse van Rensburg
There is so much within change that we can control, and the most powerful thing is how we respond to the emotions we feel about the change we're going through. The Change Strategy Course has reinforced the power of bringing emotions into change and using that as the fuel to executing a smooth (not perfect), change programme!
Ma. Jolina Bianca M. Kahn
I appreciate the thought behind all aspects of the course - from the videos, the materials shared, to the coaching call. Thank you!
Rambo Ramdianee
Enjoyed exploring the different canvas Liked the challenge at the end of the course Loved the Rituals Canvas And the use of AI to get ideas for ritual
Grace Belsches Carter
I enjoyed the course. I feel like it was a good introduction to this fascinating topic through the lens of the ECD. The canvases and exercises are wonderfully designed and useful in individual, group, and team settings. If there was any criticism, I would say that I wish I could have participated more in the group sessions. They were very helpful.
Anne Sauget
This was ABSOLUTELY worth the monetary and time expense of the course. I will support other ECD practitioners in my organization who express any desire to participate.