Mary Jane R.
The package arrived and to my surprise, there was an extra deck in it!
My buddy and I have had some interesting conversations around our card choices
Tania McNeill
A great starter for understanding the pack, now to practice it.
Joe E.
Its never easy to design a self-directed online programme for something that is so essentially experiential and adds value from the peer group conversations as well as the content. Having said that the fundamental humanity of the philosophy and ethos of the ECD and all the courses come shining through just watching you, Jeremy, presenting each lesson. As a reflector learner, I particularly appreciated the reflection/learning consolidation activities. I particularly appreciated them for the additional reason that the content, my further insight and conclusions, reaffirmed many of the experiences (and hacks employed) I have had in using the ECD with my own clients since joining the ECD 'family'.
As a coach, consultant, designer and facilitator to senior teams primarily I am always blown away by the shift in conversations these senior, hard-nosed, and often cynical business people have. And I love it.
My one desire which I hope is realised as the structure and numbers of the ECD community grows over time is that these courses can increasingly be facilitated in person to groups regionally. As an on-going supporter of this movement, I would always be available to make that support tangible even as my career slows into full retirement.
Maria N.
So far I am really enjoying the program - the videos explaining the way to use the cards are great- very professional and easy to follow
Ong Peik Chen
It's great. I really like the real case study of KPMG. And Jeremy's open way of facilitating the session. The organized details of the course materials are fantastic!
Lisa L. Schmith
I love this course. Very applicable for work that I do. I gained Confidence going through the course and looking forward to incorporating it in my work.
Helane Cohen
Loved it, great and easy to follow along
Joe Espana
It was thought provoking, even though learning at a distance is never easy especially for experiential courses.
Holly Gibson
This was broken up really nicely into digestible parts with great tools to download for my change kit
Daria Tippin
This course builds beautifully on established change management practices by providing practical tools to intentionally design emotionally intelligent stakeholder partnerships. Highly recommend!
Sally Sng
The way the course was structured and the experiential nature makes it easy to follow along online.
Mel Felice
Change typically results in negative emotions unless crafted to focus on how to drive desired emotions and minimise undesired behaviours - this program helps navigate the deliberate practice of doing this through structured tools
Wendy Ringel
I really liked the focus on building and sustaining relationships/partnerships through emotional conversations. Toolkits to assist ideas for sustainment and growth.
Wendy Ringel
I love the ECD Emotional Change Strategy Course. Provides guides on how to have meaningful conversations around personal and work changes. Provides means to talk and work on routines to overcome challenges.
Rach Wells
This course has helped me consolidate my approach to leading through change and building capability through change. It has given me a mental model; an anchor, and knowledge that gives me the confidence to have the conversations about emotions through change, with senior leaders. Love it...
Naomi Jones-Black
Great! As a change professional of >18 years I thought the course was very useful. Thank you!
Kirsty Dexter
fabulous - easy to apply
Kevin Young
A worthwhile course showing some excellent ways of using the card deck, helping create good questions to work through problems
Grace Losada, EdD
Simple, clear and powerful.
Clare Lundon
This was a great course led by 2 of my favourite Elephant Riders, it has given me the confidence to pursue a new business idea I have to support people through change. I have been using the cards for a while now and this course really boosted my confidence. Thank you
Georgie S.
A fabulous course with great facilitators and a sense of community second to none!!
Laïla von Alvensleben
A very comprehensive course on how to use the ECD and its additional toolkit to help leaders and teams understand how to approach change. This course is ideal for any consultant, facilitator or leader who is helping people have open conversations about the emotions they feel (or want to feel) about a change in their workplace and beyond.
Angela Davis
Very good and I really wish I'd done the material earlier!
Nikki Taranis
Brilliant! Jeremey is so skilled and I loved the format, timing and content.
Donna Hanks
This course provided me with a simple but powerful framework to use with staff and faculty in building a more healthy and sustainable culture for the college.
Linda Emmerton
I love this course. I have so many new ideas on how to support my team through change.
Jo Limmer
Well-structured and interactive course. If the participant really chooses to invest and commit to the doing the doing for this course they will have what they mean to benefit personally and their people once completed!
Julie Evans
Highly recommend. We are all battling change in our everyday lives not just at work. The ability to adapt using the ECD works so well for all situations and is not confrontational so suits all personalities.
Mel Churches
The ECD Emotional Change Strategy Course was honestly really insightful and made me stop and think a lot more deeply about how emotions show up in behaviour, decision making and relationships. It helped me move past just noticing how people feel, to actually understanding what might be driving that underneath, which has been huge for building real cognitive empathy. I found myself reflecting a lot on my own reactions too. It felt practical, human and easy to connect to, and I can already see how I’ll use it both at work and in everyday life.
Joanne Hutchinson MBA
I like that its bite sized training and this is a subject I'm passionate about. I knew when I signed up that I wouldn't be able to do it live as a group due to work commitments (which was nearly a reason not to sign up because of the limited time the course is made available), but that I would get to it in April when I had more downtime. I'm pleased I did! Unfortunately as a solo practitioner, the course being in USD with our current NZD exchange rate adds extra cost so I am looking forward to getting a great ROI :-)
Guan Shan Shan
Impactful - I am personally going through and still going through a transition, it has created more clarity for my path forward. It's applicable at the personal home level and corporate level. Manys ways to hack the ECD cards.
Tara-Lee A.
Deep learning both personally and professionally, since my course I’ve been using the cards not only professionally but also personally with my family and in volunteer organizations, having the words to identify the emotions and speak about them is the powerful experience everyone provides feedback on and allows for deeper understanding and conversations. This work strengthens and deepens new and known connections.
Georgie Smith
The power is in it's simplicity. Change is messy, hard, complicated but The ECD Emotional Change Strategy Course breaks it into something that is clearer, easier to deal with ... it gives you the next step in change to help you navigate the internal emotional change that is so often the sticky point. A great course for anyone facing change (oh, that's all of us!!!!) The only constant in life is change.
MONIQUE HRUZA
I enjoyed the bite size learning approach and the opportunity to interact with and learn from others. I particularly like how this can be used in various settings and how scalability is being further explored.
Astrid Haesli
I loved this course and the connection that was encouraged between participants in the course. We only meet a few times for a short period of time but the collaboration and learning we shared was great. What a wonderful group of people, an amazing set of tools, and skillful and amazing facilitators to bring it all together. I learnt practical skills and knowledge that I could apply from the moment I left the weekly sessions. The tools and concepts are so intuitive, relevant and flexible, they create real value and genuine outcomes. Thank you so much for creating such a wonderful learning experience.
Benjamin Yaw Manu
Super informative, insightful, full of working tools to kick start a practice, even if small
Tara-Lee Ainsworth
Thought-provoking and insightful, highly useful in helping individuals at all levels and in all areas of life, "name" their emotions when going through change with tools to help them through it that can be easily implemented.
Tracey Irwin
The ECD Emotional Stakeholder Engagement course showed me new ways to reflect and think about Stakeholders. Thinking about how we want our stakeholders to feel, what we can do to help them feel that way, and the critical moments for them is such a refreshing approach to stakeholder engagement. And then taking that to a whole new level with the lens of human-centred partnerships. The ECD provides us with the words to challenge the traditional stakeholder engagement model, talk about how we want to feel, and plan our path forward together.
kirsty@uppo.co.nz
This course was great at bringing the voice of employees and stakeholders into the light. The combination of expectations for both groups, getting front line voices as part of the conversation and structuring that into something concise and focal point for the more detailed "how to bring it to life" was great.
Jennifer Marie L. Verano
ECD course helped me understand the importance of creating space for participants to express emotions and discuss "change rituals" to help teams create the positive culture they want as they go through change together.
Benjamin Yaw Manu
Its is a power transition intervention. There is a lot one can do with it
Anne Koopmann-Schmidt
This course helped me slow down and become far more intentional about emotions, not just within teams, but across stakeholder relationships and partnerships. It beautifully bridges intuition and strategy, making emotional design feel practical, grounded, and immediately applicable. The tools are simple yet powerful, and the biggest value for me was the clarity it brought about my work, my business, and how I show up in partnerships. A thoughtful, human, and very usable approach that I’ll keep coming back to.
Anna Hildebrand
The ECD Emotional Change Strategy Course was insightful and highly practical. It deepened my understanding of the emotional aspects of change and showed me how to apply tools like the ECD Canvas and Workshop to support both myself and my teams. I appreciated the focus on creating safe spaces, fostering self-awareness, and providing a structured approach to having meaningful conversations about emotions during change. The course has increased my confidence in leading change with empathy, clarity, and resilience, and I feel well-equipped to use these strategies in real-world situations. Brilliant course, thank you!
Michella Weverink
Great course. Change is not a model, but human. Humans are driven by emotions. To guide change, you must start with the emotional, human part.
Joanna Sinclair
Loads of useful tools provided, explained well, and made as easy to use as possible so that I now feel confident diving straight in. Great resources and love the flexibility of the ECD.
Wayne Sim
Amazing course in bringing broader and deeper perspectives on engaging stakeholders!
Talal I. El-Assaad
I Love It!!! very instrumental on all aspects and fronts: Personal, Internal partnership and external.
Tracey Irwin
This course was a great way to understand your own response to change, then to understand the shift when leading people through change, and then co-creating with teams. I learned a lot about myself and my own response to change, but also reflected a lot on my own observations of other people's responses to change in the past. Change is so much more front and centre in our lives then ever before, and this course provides a great platform, excellent tools, and some fantastic hacks for change.
Lilian Nicolaas
Short but sweet.
Marla Wiacek
This is the foundational piece that every organization should work from so that actionable steps have true depth and meaning.
Paul Bulos
The ECD Emotional Change Strategy Course has been nothing short of transformational. The pace was beautifully balanced -allowing time for deep reflection while keeping the momentum going. The depth of content was exceptional, weaving together theory, practice, and real-world application in a way that felt both accessible and profound. The examples were rich and relatable, helping me see how the ECD can be used in a wide range of contexts. The workbooks and canvas tools were incredibly well-designed - thoughtful, practical and inspiring. And Jeremy’s online tutorials were outstanding: clear, engaging and delivered with such warmth and expertise. I feel genuinely empowered and excited to bring this work into my organisation and lead change in a more human, emotionally intelligent way
Emma Duvenhage
The biggest strength was making emotions practical and systematic rather than just "nice to have." The ECD gave me actual tools and vocabulary I can use immediately, not just theoretical concepts. The progression from individual awareness to stakeholder mapping to partnership design was perfectly structured.
Emilia Melhem
The Emotional Stakeholder Engagement Course used solid research, beautifully designed tools, and insightful activities to teach us how important emotions are in crafting long lasting and effective stakeholder relationships.
Andrew Sidwell
It was practical and helped me build the confidence to experiment with my clients. The course showed me how to bring emotions into stakeholder work in a simple, usable way. I left with tools I can apply straight away, and the community tips and creative hacks made it real through shared stories.
Nicola Ford
Wonderful and insightful
Lavinia Dumitrescu
It is eye opening, very helpful in understanding the versatility of the instrument and opening your mind to find new opportunities to use it in my company.
Anca Coman
It's a great course to learn about how to realy have a conversation about emotions
Laura Gane
The ECD Emotional Stakeholder Engagement Course is incredible! It has, and will continue to be an absolute game changer for my own relationships as well as in workplace settings. R&E not only teach the course, but demonstrate throughout the power in the ECD.
Alex Batt
Insightful and practical with lots of great ideas to apply the tools in different contexts.
Happy Feraren
Recognising, revealing, and regulating emotions help create clarity and alignment both for myself and the people I work with. The course was easy to follow and the application was immediate. I've used the cards outside of the course context so many times - from checking-in with friends during our catchups to facilitating a crucial conversation with colleagues - the possibilities are endless! Thank you!
Michele Lim
I enjoyed the course. Great activity to start stakeholder relation conversations, to use for check-ins and reviews. Grateful to Mary Loh for introducing ECD and gifting this workshop to me.
Mary Chieu-Kwuan Loh
The ECD Emotional Stakeholder Engagement Course was a huge eye-opener because we don't usually ask how we want our stakeholders to feel. By neglecting to do this, we deny ourselves and our stakeholders the opportunity of a rich creative experience of collaborating effectively together. The self-paced course presents a clear methodology, packed with case studies, readings and practical challenges to hone your skills and is an invaluable addition to your toolkit
Hilary Edwards
A great course to be a part of. Practical tools to reshape, reframe and rewire how we connect with our colleagues, team members and other stakeholders in our professional lives. The cards become the focus, and allow for open, constructive conversations to build trust, vision, and much more.
Jennifer Allen
Incredibly thorough with very well thought out support materials available! This has truly been a stand out experience, especially in context to the self pacing approach I took. I can't recommend this course highly enough!
Ilze Walton
A powerful workshop and practical tools helping navigate change at different levels and contexts within your organisation.
Linley Leong
A very good course that can be adapted to suit different ways of learning and schedules for busy people. A foundation of how to use emotions to build strong stakeholder engagements while also allowing and encouraging creativity and design. A must for leaders who want to enable their teams to embrace the future of strong positive workplace cultures.
Heather Clarke-Peckerman
Very insightful and I love the tools to use with teams.
Monica C. Cruz
It’s a great addition to your tool kit, whatever coaching tool you use.
Abby Chambers
Super informative and interesting. I loved all the examples, it felt like you were in the room with Jeremy and the team learning with them.
Jennifer LeBlanc
The Emotional Culture Deck is a deceptively simple tool that quietly transforms how we lead through change. It brings the emotional side of change—so often overlooked or underestimated in business—into clear focus. What I’ve seen is that when we make space for emotion, we don’t lose momentum; we actually gain clarity, trust, and better results. This course helped me see that more clearly, and lead more humanely.
Helen Melville
I think this is one of the best parts of the ECD system. the application spreads far and wide and can really set relationships with stakeholders up for success
Dr Shelina Jaffer
It is incredibly well designed and paced well
Juliett Bohanna
My favourite so far. Most relevant to the areas I enjoy working on.
Rhiannon Carr
I really enjoyed the course and content, I just want to go back and make sure I haven't missed tips or tricks.
Catherine Jeha
I genuinely found it to be a fresh and insightful experience. The course gave me a whole new way of looking at stakeholder engagement — not just from a logical or process angle, but through the emotional lens, which I and many others often overlook. What I loved most is that it’s not fluffy — it gives you practical tools and structured frameworks that help you have more human, meaningful conversations with stakeholders. Whether it’s mapping how we want stakeholders to feel or unpacking emotional blockers and enablers, the approach is simple, yet powerful. It challenged the way I usually approach stakeholder experience design. Instead of just focusing on messages, influence, or communication strategies, the course helped me see how emotional culture and values play a big role in trust-building and engagement. I walked away with new tools I can immediately use — especially helpful for projects where stakeholder buy-in is crucial or where resistance is high. I definitely recommend it for anyone in change, leadership, or design roles who wants to take their stakeholder engagement work to a deeper level.
Karen Martin
I really loved the practicality and applicability of the information provided. So often you attend a course that is too theoretical making it difficult to see how it can be applied in the real world.
Karen Murray
I have been trying to get the language of emotion into change conversations for a long time. This brilliantly simple, but not simplistic, tool has given me exactly what I need in my work to make that conversation easier for leaders and teams. Although I am concerned about 'choosing' emotions for clients by only providing them with the ECD (there are 'other' cards in there though) and the labelling of emotions as desirable and undesirable, I won't know if this raises problems for clients until I try it out... what this space.
Lorissa Garcia
Amazing, it's brought together all of the work over the 4 pathways beautifully
Lorissa Garcia
A great course where you get to see the person who created this amazing game in action showing the versatility of the Emotional Culture Deck. Would recommend this for every leader who ever has to lead change.
Francoise Butel
Thanks you for the course, this was our first ECD course - and it has certainly sparked an interest in both using the cards and exploring other courses. Found content and downloads very helpful. The opportunity to link in with others on the course for weekly check-ins was very valuable and would encourage others to try and make as many of these as possible
Kelly Walker
I felt this course was the perfect end module of practitioner courses of the certified consultant program. It felt like the final piece that brought the content of the other modules all together into the most powerful application yet. I am so excited to use these tools with my clients. The course was amazing.
Shadaitul M Zin
It's brilliant and eye opening. I love how generous the community is in sharing bright spots and lessons learned.
Sharon Jansen
Fantastic course and tools! Great to be able to do it in your own time, at your own pace. It makes it accessible to people who may not be able to attend a full day.
Alissa Jamieson
Highly recommend the ECD course to anyone. Whether its in a professional or personal environment, the course is adaptable and incredibly beneficial in navigating change
Carl Jarnell
The ECD Stakeholder Engagement course has been a great way to deepen my understanding of how emotions impact our relationships. It brings an element to workplace performance that is easily overlooked and even avoided. This course has highlighted for me how detrimental it can be to ignore the very things that drive what we do in the workplace and how we do it. I especially recommend this course to those people that may hesitate to tap into the emotional aspects of what impacts an organisation's performance.
Rich Batchelor
Really enjoyed the Stakeholder Engagement Course. It prompted me to reflect all the relationships I have inside and out are partner collaborations.
Inoka Dias
Truly appreciate the preview opportunity I had to go through the ECD Emotional Stakeholder Engagement Course. We often overlook how are stakeholders / partners feel and the course had some great insights, techniques and tools using the deck to unravel multiple opportunities to create, build and sustain these relationships. A much needed course!
Janice Chong
Fantastic course - completely changed my mindset about change. Not only has it helped me professionally, I'm also keen to try these new strategies at home with my family. Thank you ER!
Angella C.
I was excited to receive this beautifully boxed delivery on Sunday. It's Tuesday and I've already been using the Transition Handbook with clients.
Laura C.
I loved this course. Great for it to be self-paced, and flexible so I could revisit content as needed. Lots of supplementary content for extended learning available also. Practical, adaptable tools and help with how to use the tools and implement sessions in different real life scenarios. Highly recommend this!
Rebecca Shaw
It’s great, lots of supportive tools, easy up follow content and broken down, I would highly recommend, thank you.
Esmee van de Giessen
I love the pace Jeremy talks. It is very pleasant to listen to and rich in content. The course bites are easy to follow, and it certainly helps when you have the deck available for you to join as you go through the course.
Vanessa Burrow
Great resources, practical, experiential, positive, evidence based
Rachel Barnett
Loved it. Absolutely brilliant. Great length of course to just tip your toes into the ECD and build confidence.
Carey Davis-Munro
I am lucky enough to be doing the Consultant Course with Riders and Elephants and each time I move through a different individual course I wonder what more I can learn but this last Emotional Stakeholder Course has been a level up again and illustrates there is always somewhere else to go with this. Relationships and partnerships seem like such an obvious choice in using and choosing our emotions and the way we choose to 'feel' with other 'parties' and the accompanying tools and canvases are vast and relevant to so many aspects of these nuanced dynamics. I look forward to using them with my clients both 1-1 and in organisations
Angella Clarke-Jervoise
Change is happening everywhere, all the time. The content has broad application and I'm excited how I can use this alongside other resources in my toolkit. I wish more time had been given to the what now/ what next. This felt rushed through.
Sarah D. Andrews
This course was very helpful - as it showed me how to easily break down the necessary steps in change & ensure we held space for people & their feelings about the change. The templates are invaluable & the weekly course calls were my favorite part. thank you!
sarah a.
I have loved the change management course - the self-paced content was full of gems! My favorite part of the course was the weekly live check-ins with the coaches. These calls helped the content come to life & gave us an opportunity to ask questions & collaborate with others in the course. Thank you!